Shipping & Return Policy

Shipping:

On average, merchandise is produced and shipped from our fulfiller 2-3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international).

Returns:

Due to the nature of this site, all sales are final. We cannot return or exchange items that are the wrong sizes, designs, colors, etc. Please double check items and sizing guides before placing order.

If, by chance, you receive a defective product, please contact our customer service at:

HUSchoolStore@hallmarkuniversity.edu 

Please include: 

• Order number
• Item that is defective
• Photo of the defective item

Customer service is available Monday through Friday from 9:00am to 5:00pm central standard time.